Terms of Service
Agreement to Terms
By accessing or using Sona Medicals' services, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access our services.
Use of Services
Our services are available for personal, non-commercial use. You agree to:
- Provide accurate and complete information
- Maintain the security of your account
- Not share prescriptions or medical information of others without authorization
- Use the services in compliance with applicable laws and regulations
- Not engage in any fraudulent or deceptive practices
Prescription Medicines
For prescription medicines:
- Valid prescriptions from licensed healthcare providers are required
- Prescriptions must be clear, legible, and complete
- We reserve the right to verify prescriptions with healthcare providers
- Certain medications may require additional documentation
- We comply with all applicable pharmacy laws and regulations
Ordering and Delivery
When placing orders:
- Orders are subject to availability and confirmation
- Delivery times are estimates and may vary
- We reserve the right to refuse service to anyone
- Payment must be made at the time of delivery
- Prices are subject to change without notice
RGHS Services
For RGHS beneficiaries:
- Valid RGHS card and government ID are required
- Services are provided as per RGHS guidelines
- Claims must be submitted within specified timeframes
- Beneficiaries must comply with RGHS regulations
Intellectual Property
All content, trademarks, and intellectual property on our website are owned by Sona Medicals. You may not use, reproduce, or distribute our content without permission.
Limitation of Liability
Sona Medicals shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our services.
Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the modified terms.
Governing Law
These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Jaipur, Rajasthan.
Contact Information
For questions about these Terms of Service, please contact us:
Email: info@sonamedicals.com
Phone: +91-141-2370725
Address: Shop No. 2, Vidhyut Marg, Tilak Nagar, Jaipur, Rajasthan 302004