Privacy Policy

Introduction

At Sona Medicals, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. By using our website and services, you consent to the practices described in this policy.

Information We Collect

Personal Information

  • Name and contact information
  • Medical history and prescriptions
  • Payment information
  • Delivery address
  • Government-issued identification for RGHS services

Automatically Collected Information

  • Device information
  • IP address
  • Browser type
  • Pages visited
  • Time spent on pages

How We Use Your Information

  • To provide and maintain our services
  • To process your orders and deliver medicines
  • To communicate with you about orders and services
  • To send you important updates and notifications
  • To improve our website and services
  • To comply with legal obligations

Information Security

We implement appropriate technical and organizational security measures to protect your personal information. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or to fulfill our services (such as delivery partners).

Your Rights

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Lodge a complaint with relevant authorities

Changes to Privacy Policy

We reserve the right to update this privacy policy at any time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info@sonamedicals.com

Phone: +91-141-2370725

Address: Shop No. 2, Vidhyut Marg, Tilak Nagar, Jaipur, Rajasthan 302004

Last Updated: 3/30/2025